top of page
Pink Sugar

Frequently Asked Questions

Below are some commonly asked questions along with their corresponding answers.
    Heart Shaped Balloons
    Pink Sugar

    Q&A

    Do you have a minimum order ?
     
    Certainly! BBA garlands require a minimum installation order of $350. Orders below this amount can be fully constructed and made available for pickup (refer to Grab N Go options).
     
    What is a Grab N Go garland?
     
    Our Grab N Go garlands offer a budget-friendly alternative that still makes a big statement! They come fully constructed and ready for pickup, allowing you to hang and style them yourself. Easy-to-follow hanging instructions and all necessary materials are included for your convenience.
     
    Will you deliver and install at my event ?
     
    Once your order reaches the minimum requirement of $350, we would be delighted to deliver and install our creation for you! Delivery times will be scheduled according to your event's start time and venue availability.
     
    How long does installation usually take? 
     
    The installation time for our balloon décor depends on the complexity of the design. We pre-inflate all balloons in advance to streamline the process, aiming to complete installations in under an hour whenever feasible.
     
    How much does balloon decorations cost ? 
     
    Our custom balloon décor pricing is determined by factors such as design type, complexity, length, volume, backdrop and delivery costs. Garlands are priced per foot. 
    Delivery Fee:
    Delivery  are calculated in addition to your order total. The delivery fee is based on the distance from our location to your event location.
     
    Do you have DIY kits? 
     
    Interestingly, we've been pondering the idea of introducing DIY kits, though they're not part of our current offerings. If DIY kits catch your interest for future projects, feel free to inform us. In the meantime, we recommend our Grab & Go garlands for local customers!
     
    How long do your Balloons Last?
     
    BBA Garlands utilizes exclusively top-tier balloons and materials, although, occasionally, some may pop or deflate earlier than expected. We cannot assure the longevity of your balloons once they've been delivered or picked up. Environmental elements such as weather, interactions with children or pets, various surfaces, hot or cramped car conditions, and foliage can impact the lifespan of our creations. We will replace any balloons that pop during transportation or setup.
     
    With that said, indoor balloon garlands may endure for up to a month or longer (though we cannot guarantee this) if kept away from direct heat and sunlight.
     
    How long in advance do I need to book ? 
     
    Creating our custom designs requires significant time and effort, so it's best to book as early as possible! We recommend booking at least two weeks in advance to ensure availability and to prevent any disappointment in case we're already fully booked or lack the materials needed for your vision. If you have a confirmed event date and venue but haven't finalized your balloon décor preferences yet, you can secure your date with a 50% deposit. We can then discuss and finalize the details closer to the event date!
     
    My event is in leas then a week , can you help ? 
     
    We'll do our utmost to accommodate last-minute orders! However, these orders are subject to availability and may be restricted to the balloons we currently have in stock. The full order total for last-minute bookings will be required upfront and could be subject to a rush booking fee.
     
    What are you balloons made of ?
     
    We only work with the highest quality latex and foil mylar balloons on the market. Our natural rubber latex balloons are 100% biodegradable. We also advocate smart balloon practices; keep balloons secure and weighted, do not release in the air, and properly dispose of balloons once they are popped or deflated.
     
    What is your cancelation policy ? 
     
    For Custom Installation Orders:
    To reschedule your booking, please notify us at least one week before your event date, and we'll gladly apply your deposit to a future booking. Rescheduling requests made less than one week from your event date are no longer eligible. Deposits are non-refundable.
    Grab & Go Orders:
    For rescheduling your pickup date, kindly inform us at least one week in advance.
     
    I am ready to order how do I do that ?
     
    Yay! We’d love to work with you .
    Email us at bbapartycreations@gmail.com
    Provide us with ur 
    Name 
    Event date 
    Location of event 
    Time of event 
    Budget
    And if u have an idea or colour schemes lets us know and we will get started with the planning.

    bottom of page